Denise Brown Moore

Background

About Denise Brown Moore

Performance-driven, influential sales/services/delivery manager excels in maintaining exceptional customer relationships and improved services in customer satisfaction. Effectively manages projects, provides reliability issues, tracks service metrics, manages budgets, and leads the service delivery team. Offers a unique background in training sales support functions and sales background in fast-paced competitive markets including Federal/State and Local Governments. Has a proven track record of fifteen years in federal government business development and an extensive background in a major technology company. Demonstrates strong leadership and teamwork skills and displays communications and computer skills. Easily targets revenue goals and builds long-term relationships; interacts and works with all levels while possessing negotiation skills and solid presentation skills. A Few Key Examples Effectively led the development of a business case strategy for the client and provided account business planning, forecasting secured results, and aligned delivery.(Client Management - Federal Government) Defined and met Win Strategy Criteria, using sales specialists, solutions architects, and other Subject Matter Expert roles to craft specific offerings and technical requirements for Statement of Work.(Client Management) Generated profitable revenue, ensured client retention, and executed the business plan to position Xerox as the premier provider of enterprise solutions and services.(Services Executive) Consistently managed the entire sales-cycle and leveraged executive-level sponsorship in the client’s organization to bring new insight (teaching) to the client about Xerox solutions and services that address business challenges.(Services & Solutions Executive) Ensured services for an ever-changing technology environment.Core Skills Account Management | Relationship Management | New Business Development | Strategic Insights Marketing | Customer Service | Project Management | Resource Coordination | Consultative Sales Expertise | Staff Development | TrainingClient Relationship Management | Contracts Negotiation | Manage Finance & Budgets | Self-Motivated