Denise Schisler

Background

About Denise Schisler

Experienced project manager that works with cross functional teams to deliver results. Extensive contact center background working on business and technical requirements. Proven track record with third party vendor management to ensure service level agreements are met and vendor meets infrastructure expectations. Strong process-oriented individual that handles documentation, Agile methodology, ServiceNow knowledge and willingness to learn and be part of a team.Tech Coordinator • Project Specialist • Technical Operations Analyst • Infrastructure EngineerOperational Efficiency • Regulatory Compliance • Vendor Management • Change ImplementationOptimized Infrastructure • Planned Disaster Recovery • Streamlined Operations • Maintained AppsCoordinated Call Centers • Cultivated Relationships • Implemented Processes • Migrated UsersSkills: Implementation, Process Improvement, Project Management, Vendor Management, Communication, Organization, Microsoft Office Suite, SharePoint, Confluence, Jira, Teams, ServiceNow, System Development Life Cycle