Denise Staley
Customer Service Representative at Zoltek
Based in St Charles, United States
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Seniority
Staff
Department
Customer/Client Service
Location
St Charles
Industry
Textile Manufacturing
Company size
716
Contact information
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d•••••••@zoltek.com
Phone
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Background
About Denise Staley
Assist customers with information. Enter sales orders, invoice customers, coordinate shipping. Print orders and distribute to plants, coordinate production runs with plant managers. Manage customer complaints, organize returns/credits, maintain customer complaint log and return authorization log. Main contact for freight forwarders for international shipments. Coordinates shipments, process and distribute documents. Issue Proforma invoices, NAFTA documents, freight claims. File export licence applications. Experience in generating executive level sales reports, organizational skills, detail orientation. Ability to work well under pressure and deadlines. Dependable, reliable, able to plan work and manage workload effectively. Excellent computer skills. Offer excellent customer service.
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