Dennis Berry
Information Technology Support Specialist at Progress Systems
Based in Ireland
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Seniority
Staff
Department
Information Technology
Location
Ireland
Industry
Software Development
Company size
57
Contact information
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d•••••••@progress.ie
Phone
5 credits+353 ••• •••• ••••
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Background
About Dennis Berry
I’m a versatile and experienced IT Specialist with a strong background in both hardware and software, particularly within PC and Apple macOS environments. Over the years, I've worked across various roles including IT support, production assistance, sales, after-sales service, and customer care. I thrive in dynamic, fast-paced environments where I can combine my technical skills with strong communication and problem-solving abilities. My experience spans from managing print production processes and liaising with suppliers to providing top-tier on-site support and customer service. I'm also proficient in both Adobe Creative Suite and Microsoft Office applications, which allows me to bridge the gap between technical support and creative/design work. I bring a proactive approach, a calm and constructive attitude to problem-solving, and a passion for delivering high-quality service. Fluent in English and speaker of Spanish, I’m comfortable working in multicultural settings and communicating with a broad range of clients and colleagues. Core Skills & Tools IT Support (Hardware & Software) Apple macOS Specialist Adobe Creative Suite & Microsoft 365 Project & Workflow Management Print Production & Process Knowledge Supplier & Stakeholder Coordination Customer Service & After-Sales Support Time Management & Multitasking Excellent Communication & Presentation Good verbal communication of Spanish
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