Dennis Juno
Incident Manager at Optanix
Based in Liverpool, United States
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Seniority
Manager
Department
Operations
Location
Liverpool
Industry
IT Services and IT Consulting
Company size
69
Contact information
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d•••••••@optanix.com
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Background
About Dennis Juno
I have a passionate interest for technological advancement and the growing ways to utilize it. I try to always be on top of the latest computer hardware releases and the features they utilize, as well as how to install them. I plan to pursue Cisco certifications in voice and wireless to continue expanding my networking knowledge. Skills: • Coordinating multiple upgrade projects (software, hardware life-cycle, IOS/code, memory upgrades, etc.) • Team lead and senior service desk engineer experience. • Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint • Experience with Windows 10, Windows 7, Windows XP • Remote Assistance / WebEx sessions • Typing 60 WPM • Familiar with various Cisco equipment • Experience with Secure Shell (SSH) and Telnet • Experience with building, modifying, and repairing desktop computers • Experience with building CAT5 crossover / straight-through cables Networking Coursework: • Systems Engineering and Networking at Optanix 2014 - 2015 • Cisco Academy training for the CCNA certification
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