Dennis Mohr
Director of Consulting Services at Contender Solutions
Based in Williamsburg, United States
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Seniority
Director
Department
General Business & Management
Location
Williamsburg
Industry
IT Services and IT Consulting
Company size
68
Contact information
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d•••••••@contendersolutions.com
Phone
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Background
About Dennis Mohr
IT Service Management is all about making the IT experience better and more efficient for end users and the service desk. Managing customer incidents and service requests, finding the root cause of problems, managing change effectively, and connecting it all with a detailed configuration management database supported by a robust knowledge base sets an incredibly strong foundation for an IT organization to function well and show their value to the business. I'm passionate about efficiency and want to make the experience of contacting IT something users look forward to because they know their issues will be taken care of.
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