Dennis Mueller
Principal Director - Growth Markets Travel Group at Accenture
Based in Singapore
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Seniority
Director
Department
General Business & Management
Location
Singapore
Industry
Business Consulting and Services
Company size
682K
Contact information
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d•••••••@accenture.com
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Background
About Dennis Mueller
23+ years of experience in management consulting and project management ranging from customer experience management development to large-scale CRM engagements for global travel clients • Adept in planning, understanding, developing and managing new solutions for clients with a strong functional Customer Experience and CRM background & extensive experience leading and motivating teams distributed across geographic locations • Effective in making decisions and improving business processes with a proven track record managing complex problems and delivering quality work amidst tight deadlines. • Worked across different industries with a primary focus over the last 12+ years on Airlines and the Travel Ecosystem, but also prior experiences with Electronics & High-Tech companies and Financial Services firms across Asia and Europe Specialties: Key skills include E2E Customer Journey, Customer Experience, Customer Loyalty, CRM, Marketing & Customer Strategy, Sales Force Effectiveness, Channel Management, Field Force Management, Campaign Management, Marketing Automation
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