Dennis Oconnor

Background

About Dennis Oconnor

Customer service focused. Experience includes Business start-up, Management, Sales and Marketing within the tourism, retail and property sectors. Able to adjust according to the diverse needs of an employer and to integrate fully as part of a team. Strongly believe in fairness, loyalty, hard-work and excellent customer service, always fulfilling my responsibilities with a positive attitude and confidence in the skills and competencies which I’ve developed during my working life. Training includes: • Institute of Leadership & Management – Level 5 Leading Growth (ION)|2021 • World Host – Principals of Customer Service (People’s 1st)| 2019 • NVQ Level 3 Advice & Guidance (Pembrokeshire College)| 2015 • Investors in Volunteers 2015 • Investors in People – Gold. 2015 • Tourism Ambassador Training (PLANED)| 2014 • World Host – Principals of Customer Service | 2014 • City & Guilds Level 2 World Host Principals of Customer Service (Gower College)| 2014 • Customer Service Skills Set (Frogmore Consulting)| 2014 • Effective Sales Techniques Course (Frogmore Consulting)| 2014 • Dynamic Marketing (Frogmore Consulting)| 2014 • Basic Welsh in the workplace (Pembrokeshire College)| 2014 • Level 1 Child Protection (Pembrokeshire Safeguarding Children Board)| 2014