Dennise Shaffer

Background

About Dennise Shaffer

I have worked within the Health Care and Insurance industries for over 15 years. My experience runs through all facets of the business, beginning as a phone representative myself, to managing phone representatives today. I have serviced large companies, small companies, pharmacies and even worked as a third party representative for the Medicare Part D program. I have the experience to navigate my way around the industry and produce a quality product for both the client and the insured. My ethic, attitude and communication skills with both clients and employees generate a positive experience for the customers I service, and peers within the company. Specialties: The time I have spent in the industry has given me opportunity to work and learn by experience from all angles. I have been a representative and understand what it takes to service an account successfully. I understand that the industry regulations change; sometimes daily. I know what it takes to run a quality campaign and I know how to manage and encourage employees to achieve campaign quotas and beyond.