Derek Biondi

Background

About Derek Biondi

I started out as many millennials do right out of university, working in call centers. After several years of working in customer service roles, I found myself in a sales role for a recently opened Canadian office. It's been about 10 years for me in the sales industry and I never forget about my customer service roots. I strive to bring a high level of care and support to every customer in my book of business. My job isn't done once the signature is on the dotted line. As your customer account executive, I'm always a call or message away! I always try my best to help my customers out, whether I can help directly or get them to the right teams within my organization. I want to be your first point of contact for Nitro! Speaking of Nitro, I joined about 3 years ago and have been providing my customers with an unparalleled customer experience in the PDF Productivity industry. Nitro has revolutionized digital productivity for individuals and organizations worldwide for 20 years. Our PDF editing and eSign solutions are trusted by 67% of the Fortune 500 and nearly 2.5 million users across 195 countries. We are on a mission to deliver one-of-a-kind solutions that empower everyone with simple, smart, and secure documents and workflows. I always enjoy some extracurricular activities and projects outside of work. If I'm not working, I'm working on something! Podcasts, blogs, VHS tapes, video games, gundams, working out. There's quite a bit I'm doing to keep myself busy. Building things is my passion. and I'm happy to build a great customer relationship with you!(super cheesy I know.)