Derek Cheung

Background

About Derek Cheung

Hello there! I am a results driven Onboarding/Implementation Manager with a passion for delivering an exceptional and efficient onboarding experience for my clients. With more than 11 years of experience in the software industry working with a range of clients from enterprise to startups, I have honed my skills in agile project management, software implementation, data migration, and change management to strike the perfect balance between customer satisfaction and streamlined implementations. I firmly believe in building strong partnerships🤝 with clients by investing significant time and effort in familiarizing myself with the intricacies of the software solution as well as the client’s pain points, goals, and workflows. By gaining a deep understanding of the product and the client’s needs, I can effectively provide the best value for the client while ensuring successful adoption. In my free time, I like to keep up with advancements in technology and am very passionate about how A.I, software, and hardware can intersect and help in our everyday lives. If I’m not at work, you can find me wrenching on cars (usually to make them faster), walking on a beach, or trying new food.