Derek Cook

Background

About Derek Cook

Derek is a Senior Information Technology Consultant at Emory University School of Medicine, where he has been providing IT support and analysis for over eight years. He is responsible for implementing and maintaining day-to-day operations and troubleshooting desktops, laptops, Mac computers, and networks. He has extensive experience in routing, switching, wireless networking, TCP/IP, sub-netting, VPN, VLAN, VoIP, DNS, DHCP, and SQL.Derek's background as a Broadcast Support Specialist at CNN for 15 years gave him hands-on experience with project management, installing, configuring, supporting, and troubleshooting Mac computers, desktop computers, and various software packages. He is proficient in Remedy applications and remote desktop tools. He also spent eight years in the US Navy as an Aviation Electronics Technician, where he worked on P3 and A3 aircraft avionics, radar systems, and navigation systems. He obtained the rank of Petty Officer 2nd Class, demonstrating his dedication and professionalism. Derek is a self-motivated, detail-oriented, and organized multi-tasker, who can manage multiple projects simultaneously and function as a team player. He is passionate about delivering high-quality IT solutions and services to his clients and colleagues.