Seniority
Staff
Department
Customer/Client Service
Location
Canada
Industry
Banking
Company size
105K
Contact information
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d•••••••@td.com
Phone
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Background
About Derek Ho
Dynamic and results-oriented professional with a diverse background in customer experience management, sales, and team leadership across the banking, automotive, travel, and aviation sectors. Proven track record in mentoring teams, driving operational excellence, and exceeding sales targets. Adept at solving complex problems, managing customer relations, and ensuring compliance with industry standards. Highly adaptable, self-motivated, and capable of thriving under pressure. Fluent in English, Mandarin, and Cantonese, with strong technical skills in MS Office and various industry-specific systems. Committed to continuous learning and development, with a passion for delivering exceptional customer experiences and fostering positive team environments. PgD NABU Applied BSc AM
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