Derek Howard

Background

About Derek Howard

I'm a sales consultant, an executive coach, trainer.and a qualified accountant! I specialise in helping ambitious professional services firm partners to grow profitable revenue and client relationships. HERE’S WHAT I DO… Working with my colleagues at The Customer, I coach, train and advise some of the world’s largest professional service firms in the following areas: Sales (growing your firm)- Launching an ambitious growth strategy - Fostering a one-firm mind-set - Building trusted client relationships in a virtual world - Developing and converting sales opportunities - Balancing business development and service delivery - Improving profitability through better fee negotiations - Embedding accountability to deliver on your growth plans People (developing you and your team)- Setting and delivering an inspiring vision for your firm - Building a high-performance leadership team - Creating a client-centric culture - Inspiring, engaging and motivating your people - Investing in your people to help them fulfil their potential - Developing commercial internal communications that drive action - Building your personal profile and reputation in the marketplace HERE’S WHAT PEOPLE SAY ABOUT ME… “Derek and the team at ‘The Customer’ get to the heart of what matters in driving business growth and team dynamics. They’ve made a positive difference in our firm’s customer engagement and continued financial performance.” "Derek helped the team to improve retention levels, increase people engagement, improve transparency, communication and collaboration which has ultimately helped us to grow our business"."You know our business really well, bring content to life in a very practical way and can support and challenge our participants to develop exponentially and transfer their learning to their work immediately". GET IN TOUCH. If you'd like to explore how to grow your professional services firm or develop your people, drop me a mail at derek@thecustomer.ie