Derek Leppek

Background

About Derek Leppek

I am a recent graduate from TriOS college Business-Technology-Healthcare with a diploma in the IT field recognized as a Network Administrator. During my studies at TriOS, I passed the following courses: CompTIA A + Network + Windows 7 Desktop Support and Administration MCTS Microsoft Windows 7 Configuration CCNA Routing and Switching Project + Powershell Mobile Device Support As a new graduate, I am seeking an entry level opportunity to prove my knowledge and skills in the IT field! Technical Skills: • Extensive knowledge in computer services • Capable of deploying and troubleshooting computers and computer services, and providing client support in a Help Desk environment • Capable of supporting PC’s, profiles, and accounts in a Window’s network environment • Demonstrated experience with supporting a broad range of software applications; virtualization, switches and routers • Carry out technical instructions with little supervision • Problem solving skills with equipment, systems, and software diagnostics • Proficient with installations, system configurations and upgrades • Trained to be a professional with practical hands-on skills Communication Skills: • Client orientated; excellent customer service skills • Positive “Can-do” attitude with a customer focused approach • Ability to work independently and as an effective team player