Derek Lok
Co-founder at Healthcare Contact Center Times
Based in Atlanta, United States
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Seniority
C-Team
Department
General Business & Management
Location
Atlanta
Industry
Hospitals and Health Care
Company size
2
Contact information
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d•••••••@hcctconference.com
Phone
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Background
About Derek Lok
Derek is Vice President of Healthcare Call Center Times, the nation’s leading source of information for healthcare contact and call center managers. HCCT discusses such crucial topics as strategically positioning your call center for maximum advantage in today’s competitive healthcare environment, operating your call center as your organization’s “front face” to the public, and effectively marketing your call center to external and internal audiences. With each issue we keep healthcare call center professionals across the country up-to-date on the latest trends and current news. For nearly twenty years, Derek has also worked in planning the HCCT Annual Conference.
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