Derek Matthews
Founder at Hoam Candle Company
Based in Atlanta, United States
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Seniority
C-Team
Department
General Business & Management
Location
Atlanta
Industry
Retail Luxury Goods and Jewelry
Company size
1 to 10
Contact information
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d•••••••@hoamcandle.co
Phone
5 credits+1 ••• •••• ••••
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Background
About Derek Matthews
I'm an experienced IT Support and Operations Professional with 15+ years of hands-on expertise across desktop support, help desk, system administration, and field service environments. I’ve worked across retail, education, and enterprise sectors, supporting technologies from POS systems and pin pads to Cisco servers, Windows/Mac environments, and mobile devices. Alongside my technical experience, I've led business operations as a founder, collaborated on visual branding as a graphic designer, and supported large infrastructure teams in high-volume support roles. Whether managing field support projects, optimizing system uptime, or driving user satisfaction, I bring a customer-first mindset and a strong problem-solving approach. I’m now focused on growing into System Administration and IT Project Management roles where I can combine my technical expertise, leadership experience, and operational efficiency to drive business success.
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