Derek Simms

Background

About Derek Simms

I am currently a Senior Support Manager with over twenty years of experience of management, specifying currently in Healthcare where I am a CQC Registered Manager. I have also previous experience of Retail, Hospitality and Logistics industries, and have advanced knowledge of systems, processes in all sectors. I am passionate about finance and have completed my ACCA qualifcation, but also have strong experience of HR processes, Quality management, and Health and Safety. I have worked in fast paced environments with both small and large teams, and can demonstrate efficient KPI management through my roles, and dont shy away from abilities to influence others in order to get the best results. I have proven resiliance and can adapt well to the changing needs of businesses and enjoy planning and prioritising workloads in order to deliver better results for me and my teams. My real passion is to make a difference and be successful, developing my career with a high level of customer experiences, exceeding targets all whilst making an impact on the careers and life's around me, through sharing experiences and knowledge. Key Skills • High level of customer service experience • Planning and prioritising experience • Capabilities of managing and leading teams • Technical minded with reporting experience • Comprehensive cross sector experience • Analysis and quality assurance for KPI’s • Account Management, and reporting experience