Derek Stone

Background

About Derek Stone

I have many years of experience in Customer Service and the Hospitality Call Center industry. I specialize in Sales, Management Analysis/Reporting, Business Intelligence Reporting, Hospitality Sales and Catering Systems, Property Management Systems, Hospitality House Keeping and Service Optimization Software, and Hospitality Interfaces with all of the above. Excellent written and verbal communication skills including ability to work well with all levels within the organization as well as outside the organization. Highly analytical with strong problem solving abilities; skilled at identifying root causes of issues. Passionate about technology and always interested to learn new things. I am dedicated to improving our customers experience and improving the value of our products to our clients.