Derrick Franklin
Enterprise Excellence at Gilead Sciences
Based in Richmond, United States
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Seniority
Staff
Department
Other
Location
Richmond
Industry
Biotechnology Research
Company size
15K
Contact information
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d•••••••@gilead.com
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Background
About Derrick Franklin
With expertise in enterprise excellence at Gilead Sciences, my focus is on designing process engineering standards and leading continuous improvement programs. These initiatives, in collaboration with cross-functional leaders, are pivotal in simplifying workflows and enhancing performance analytics across multiple business lines. Previously, as Vice President of Transformation at Barclays, Director of Transformation at Varo Bank, and Program Director of Organizational Excellence at Capital One, I steered executive coaching and reporting analytics, significantly boosting customer metrics. My role involved handling extensive fraud process analysis and fostering an environment where data-driven decisions led to profound improvements in customer experience.
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