Derrick Martin
Technical Support Ii Agent at Atlona
Based in San Francisco, United States
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Seniority
Staff
Department
Information Technology
Location
San Francisco
Industry
Appliances; Electrical; and Electronics Manufacturing
Company size
68
Contact information
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d•••••••@atlona.com
Phone
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Background
About Derrick Martin
My current role is testing RMA products and reporting issues that arise to a QA team. Testing for functionality issues and hardware failure are key in my position to identify problems with a product or firmware versions. Making sure a lab space is maintained for optimal testing conditions is a part of my work. I write "How To" articles for Help Center needs supporting a worldwide customer base. Documenting and training other techs for testing procedures, product specific features, cable termination and product repair.
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