Dervon Christopher

Technical Support Engineer at Net Synergy Virtual Solutions

Based in Grambling, United States

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Seniority

Staff

Department

Information Technology

Location

Grambling

Industry

IT Services and IT Consulting

Company size

16

Contact information

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Email

1 credit

d•••••••@mynetsvs.com

Phone

5 credits

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Background

About Dervon Christopher

Certainly: I am a dynamic and results-driven Backend Engineer with a strong background in software development, infrastructure optimization, and cross-functional collaboration. In my current role at Net Synergy Virtual Solutions, I have proactively researched emerging technologies, driving continuous improvement initiatives and fostering a collaborative environment. I have trained preapprentices in groups of up to 15 at a time n high level programming disciplines. Prior to this, at Central Cooperative Credit Union, I provided comprehensive support for the company's website's email accounts and live support, driving customer satisfaction. I championed the adoption and promotion of online tools, resulting in increased staff and customer productivity. Furthermore, I conducted testing and provided valuable feedback on IT products, driving continuous improvement efforts. As a Consultant at Design Management, I managed and maintained the company website, ensuring seamless client experiences and prompt support. I also facilitated clear communication and support for client portfolios, ensuring client satisfaction and retention. With proficiency in backend engineering, expertise in various programming languages, and a strong understanding of RESTful services and backend systems, I am well-equipped to excel in any backend engineering role. My experience with DevOps practices, including CI/CD, Git integration, and infrastructure optimization, along with excellent communication and collaboration skills, make me a valuable asset to any team. My projects, including leveraging ArcGIS for website development and leading automation projects, further demonstrate my innovative problem-solving abilities. I hold a Bachelor's in Computer Information Systems and Management from Grambling State University and an Associates Degree in Economics from Dominica State College. Additionally, I am an active member of various organizations, including the Catholic Student Organization, International Student Organization, Beta Gamma Sigma Honors Society, Army ROTC, and Clara Bilingual Montessori School. References are available upon request.

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