Deshonia Perry
Program Management Senior Supervisor at Cigna Healthcare
Based in Dallas, United States
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Seniority
Manager
Department
General Business & Management
Location
Dallas
Industry
Hospitals and Health Care
Company size
30K
Contact information
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d•••••••@cigna.com
Phone
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Background
About Deshonia Perry
Program Management Senior Supervisor responsible for managing letter compliance requirements and managing a team of QA auditors. The responsibilities of my team include: • Reviewing, prepping, submitting state and federal letter changes for all systems we support and providing the updates to various business partners who also manage communications. • Audit, track and remediate any issues identified with communications that are system or manually supported • Provide applicable documents requested for state and URAC documents • Work on projects that require new letter implementation by being the SME for letter template creation and formatting • Serve as system logic SME for legacy platforms
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