Desiree Bensch

Background

About Desiree Bensch

I am a seasoned Senior Pharmacy Technician with 4+ years of customer service leadership and pharmaceutical experience in the retail and private sector. Recognized for demonstrating a natural aptitude for streamlining inventory processes and maintaining databases, as well as for providing accurate medications and resolving patient inquiries. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include time management, stocking and organization, medical terminology, team collaboration, data entry, insurance billing, and sales. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, negotiation skills, as well as medication acumen, systems analysis, inventory management and resource management to support efficiency and maximum returns. Currently, I am the Senior Pharmacy Technician with United Health Group. Under my leadership, I organize and refill medications, sort and refurbish stock, and interact with patients and prescribers via phone and in person to resolve inquiries. I also create and update patient profiles and accounts, prepare and deliver medications, and uphold professional appearance of work area. In addition, I liaise with senior leadership, stakeholders, and pharmacy teams to ensure the company’s patient service support structure is driving the business forward with minimal expenditures. Colleagues describe me as a progressive, driven, down-to-earth, detail-oriented, technical and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.