Desiree Cornwell

Background

About Desiree Cornwell

Organized and results driven account management and customer success professional with seven years of professional experience exceeding customer and stakeholder expectations. With my vast experience in customer facing roles and ability to maintain positive working relationships with cross–functional departments has made me successful in this area. I enjoy customer success because I am able to see the impact that quality service can have on maintaining customer loyalty. Not only do I hone my empathy, interpersonal, and problem-solving skills required for face-to-face customer service, but I also learned how to strategically use market research and survey data to improve customers’ experience. Key skills and attributes: Project Management Analytical Collaboration/Cross-Departmental Communication Problem Solving Innovative Intuitive Attention to Detail I have genuine interest in growing my career in EdTech, Legal or the HR/Recruitment space. If interested in learning more about my background, I would love to chat.