Desiree Ojeda

Background

About Desiree Ojeda

An effective Account Manager must be three things: 1. Crazy-passionate about helping customers and delivering exceptional customer service 2. A creative problem solver with a wide-ranging skill set 3. Obsessed with maximizing revenue and contributing to the overall success of a business It took years before I became the professional that I am today. And honestly – I wouldn’t have it any other way. Every deal I have closed, every problem I have solved, and every portfolio I have managed has taught me that growing a business is all about developing trusting relationships with customers. Whether you are connecting with key stakeholders, preparing sales reports, or acting as a liaison with cross-functional teams - the customer must always remain at the center of everything. This frame of mind is what has led me to develop long-term relationships with customers, become a trusted advisor, and deliver an unparalleled customer retention rate of 98%+ My passion for helping others has also led me to volunteer for causes I am passionate about. As part of the Leadership Team for the Global non-profit, Girls in Tech, I played an instrumental role in securing corporate sponsorships and facilitating efficient event management protocols, among other things. Focusing on the engagement, education, and empowerment of girls and women who are passionate about technology.