Destiny Floyd

Background

About Destiny Floyd

With 14 years of experience in healthcare, I have gained valuable expertise in processing claims, providing claim status updates, verifying eligibility, and managing millions of dollars in group accounts premiums. My dedication and proficiency in healthcare administration have allowed me to excel in these areas. Throughout my career, I have developed a comprehensive understanding of the claims process, ensuring accurate and efficient processing. I have successfully navigated complex insurance systems, meticulously reviewing claims in epic to verify the information provided and determine the approval or denial reason,reimbursement amounts. My attention to detail has enabled me to identify errors, resolve discrepancies, and ensure compliance with industry standards and regulations. Additionally, I have been instrumental in providing timely claim status updates to clients,patients and healthcare providers. By effectively communicating, I’ve processed new enrollments. Verifying eligibility has been a critical aspect of my role, and I have developed a keen eye for assessing coverage levels, policy limitations, and exclusions. I have consistently reviewed insurance plans and worked closely with patients to help them understand their benefits, minimizing confusion and ensuring appropriate utilization of healthcare services. In managing millions of dollars in group accounts premiums, I have demonstrated strong financial acumen. By implementing robust tracking and reporting systems, I have effectively monitored premium payments, identified potential issues, and taken proactive measures to minimize financial risk. My ability to analyze and interpret financial data has contributed to the financial stability of the organizations I have worked with. To support my practical experience, I hold an associate's degree in healthcare administration. This educational background has provided me with a solid foundation in healthcare management principles, including medical coding, billing procedures, and healthcare regulations. I continually seek opportunities to expand my knowledge and stay up to date with industry advancements. Overall, my 14 years of healthcare experience, combined with my associate's degree in healthcare administration, make me a highly qualified professional in the field