Devaki Bathalapalli

Background

About Devaki Bathalapalli

Versatile and performance-driven Salesforce Data Analyst with 9+ years of IT experience across Salesforce development, CRM data analytics, automation testing, cloud engineering, and AI-driven data solutions. Skilled in working with Salesforce multi-cloud environments (Sales, Service, Health, Community Cloud), metadata management, Apex, Lightning Web Components (LWC), and administrative configurations including flows, approvals, and user access controls. Expert in developing executive dashboards and KPI reports using Power BI, Tableau, and Excel pivots. Experienced in automation frameworks and QA tools such as Selenium, Appium, Tosca, and Worksoft, with a strong emphasis on regression testing, security testing, and penetration testing practices for compliance and risk mitigation. Proficient in building cloud-native analytics workflows using AWS (S3, RDS, EC2, Athena), Docker, Jenkins, GitHub, and CI/CD pipelines. Applies foundational knowledge of AI, ML, and generative AI to deliver intelligent analytics and process automation. Well-versed in frontend technologies (HTML, CSS) and data visualization techniques for storytelling. Brings Agile methodology expertise, with practical experience using Jira and Confluence for sprint planning, collaboration, and DevOps-aligned delivery. Passionate about bridging Salesforce development, data engineering, and modern AI capabilities to produce secure, scalable, and business-impacting solutions across healthcare, finance, life sciences, and insurance domains.