Devakumar Palanivel
Senior Manager- Voice and Contact Center Solutions at Viva Digitally
Based in Chennai, India
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Seniority
Manager
Department
Other
Location
Chennai
Industry
Telecommunications
Company size
71
Contact information
Reveal Devakumar's email and phone
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d•••••••@vivadigitally.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Devakumar Palanivel
With over 10 years of experience, I expert in Technical Support, Service Delivery, Solution Design, and Project Management within Contact Centers, CCaaS, and UCaaS environments. My core strengths lie in Incident Resolution, Escalation Management, Stakeholder Engagement, and Process Improvement, driving enhanced operational efficiency and superior customer satisfaction.
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