Devanand Shukla
Customer & Data Operations Assistant at Specsavers
Based in Delhi, India
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Seniority
Other
Department
Other
Location
Delhi
Industry
Retail
Company size
27K
Contact information
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d•••••••@join.specsavers.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Devanand Shukla
Analytical and results-driven Business Analyst with an MSc in Management & Business Analytics and hands-on experience in data analysis, reporting, and workflow optimisation. Skilled in Power BI, Tableau, SQL, Python, R, and Excel, with a proven ability to deliver actionable insights, streamline processes, and support data-driven decision-making. Experience includes managing multi-channel customer operations, generating dashboards, standardising reporting workflows, and improving data quality. Key achievements include-Automating dashboards to reduce reporting time by 30%-Standardising workflows to decrease data inconsistencies by 25%-Improving operational efficiency through process improvements Currently seeking Business Analyst, Data Analyst, or Insights Analyst roles to leverage analytical, problem-solving, and stakeholder engagement skills to drive measurable business impact.
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