Devang Shah

Background

About Devang Shah

Driven by a passion for digital transformation, I am a strategic IT professional with over 13 years of experience dedicated to delivering innovative solutions in the Banking, Financial Services, and Insurance (BFSI) sector. My expertise lies in bridging technology and business goals, particularly within the realms of credit cards and personal loans, where I have successfully led initiatives that enhance operational cost-efficiency and customer experience. As a proactive leader and collaborative team player, I pride myself on enabling organizations to thrive in an ever-evolving digital landscape. Throughout my career, I’ve held pivotal roles in both technology integration and software development, powering projects from conception to execution. Currently serving as the Deputy General Manager of Technology Integration at BankBazaar, I've progressed through key positions, where I've honed my skills in API integration and product expansion. My journey has provided exposure to cross-functional collaboration, where I foster stakeholder engagement to ensure that digital initiatives not only meet but exceed expectations and build a robust digital ecosystem for product offerings. Achievements: • Launched co-branded credit cards, achieving 100% revenue generation via digital onboarding for credit cards and personal loans. • Expanded product portfolio by introducing Two-Wheeler Insurance, boosting BankBazaar's insurance marketplace. • Managed seamless integration of banking systems (LMS, LOS, UW, PG, DMS) while ensuring compliance with regulatory standards. • Enhanced user experience by implementing digital onboarding journeys, improving customer acquisition and operational efficiency. • Increased performance stability by resolving production issues through root cause analysis, reducing downtime significantly. My technical expertise encompasses software development life cycle (SDLC) management, technology integration, and agile methodologies. I am adept at conducting gap analyses and optimizing processes to drive efficiency. Let’s connect and discuss how we can collaborate to drive transformative digital projects in the financial sector.