Devdatta Bhosale
Customer Support Executive at Melzer Chemicals Pvt. Ltd. - India
Based in Pune, India
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Seniority
Staff
Department
Customer/Client Service
Location
Pune
Industry
Chemical Manufacturing
Company size
56
Contact information
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d•••••••@melzerspeciality.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Devdatta Bhosale
Experienced Operations and Logistics Professional with a demonstrated history in managing end-to-end supply chain processes, ecommerce operations, and transportation optimization. With a robust background in warehouse management, order fulfillment, and customer service, I specialize in improving operational efficiency, achieving high performance in SLA adherence, and ensuring timely deliveries. Currently holding a PGDM in Operations Management, I have hands-on experience across multiple sectors, including retail, logistics, and engineering. My expertise includes managing inbound and outbound warehouse operations, optimizing transportation routes, streamlining last-mile delivery, and leveraging advanced tracking systems to improve delivery times and customer satisfaction. I have a proven track record of improving operational efficiency, increasing on-time delivery rates, and ensuring seamless coordination between multiple stakeholders. At Reliance Retail, I successfully managed ecommerce operations, stock management, and logistics, achieving a 99% SLA performance and 80% on-time delivery rate. My role extended to Hub & Transport where I optimized transportation routes and carrier selection to maximize efficiency while minimizing costs. Later, at Kirloskar Brothers Ltd, I improved delivery performance by 15% and implemented corrective actions to streamline order fulfillment processes across 20+ warehouses nationwide. Skilled in SAP MM/WMS, MS Excel, data analysis, B2C/B2B operations, and change management, I am passionate about continuous improvement, problem-solving, and delivering high-quality service to customers. My goal is to drive operational excellence, enhance customer satisfaction, and contribute to the success of dynamic organizations.
Decision-makers
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