Deven Devani
Senior Service Delivery Manager at Wipro
Based in Mumbai, India
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Seniority
Manager
Department
Information Technology
Location
Mumbai
Industry
IT Services and IT Consulting
Company size
261K
Contact information
Reveal Deven's email and phone
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d•••••••@wipro.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Deven Devani
Professional Summary IT Professional with 23+ years of experience in IT Multi Cloud, IT Infra & Digital Operation’s Delivery and Transition. Managed environments from $1-50M and users. Global Experience: 8 years onsite in USA, UK, Europe, and APAC, supporting diverse industries including IT, Manufacturing, Insurance, Retail, Transport, Telecom, Banking, Tourism, and Hospitality. Program / Project Managed, Managed Data, Voice, Data Center (on-going, greenfield, transition) projects. End Points upgrade / migration projects, Digital Transformation etc. Leadership: Strong in service delivery management and stakeholder relationships. Achievements: Customer Excellence, Team Award, Pat-on-Back Award. Technical Skills: Expert in technical solutions, IT infrastructure, and troubleshooting. Areas of expertise include: • High level of customer awareness & commercial focus • Excellent interpersonal, organizational and communication skills at all level • Proven success in global, multi-vendor, multicultural environment • Cross functional collaboration • Solution oriented approach to problem solving • Proven ability to interact with Executive level • Organizational Change Management • Program Management • Project Management and Transition •. Compliance, Governance, Internal and External Audit Management • ITIL, MCSA, MCP, VCP certifications • Infra Components Life Cycle Management, Continuous Process Improvement
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