Deven Heidebrink

Manager, Managed Services Operations at Helixstorm

Based in Menifee, United States

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Seniority

Manager

Department

Operations

Location

Menifee

Industry

IT Services and IT Consulting

Company size

25

Contact information

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Email

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d•••••••@helixstorm.com

Phone

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+1 ••• •••• ••••

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Background

About Deven Heidebrink

At Helixstorm, my leadership in Managed Services Operations is fueled by a passion for hyper-automation and a commitment to customer service excellence. Leveraging a CompTIA Security+ certification, I ensure our help desk team excels in responsiveness and professionalism, enhancing client satisfaction.Our organization thrives on innovation and efficiency; I've contributed by identifying patterns in technical issues and pioneering solutions that address the root cause. With a focus on professional growth within my team, we maintain a robust inventory management system and stay ahead of tech advancements, including the Microsoft Office 365 suite.

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