Devendra Garg

Background

About Devendra Garg

Learning and determined individual who is focused towards his work with an objective of enhancing productivity, efficiency & effectiveness of concern organization to the pinnacle. Worked on 4 key functional Areas – Reduction of Cost per Delivery and measure results of various initiatives to do so, Delivery Executive (DE)- Net promoter Score i.e. to ensure positive work environment and to measure job satisfaction, Serviceability assurance by working on hiring and day to day operations, ensuring Speedy delivery by working on Service Level Agreements (SLA’s) improvement and compliance Worked on the launch of services in unaddressed Areas as well as new cities which get marked as demand pockets Worked on organizations’ new initiatives in the form of Ad Hoc Projects like Super Long-Distance delivery, Premium Fleet, Batching deliveries, Adverse Scenario Management, Tech. Feature Roll Out Worked on the reduction of risk in Cash management by introducing the team to new technology and implementing various Standard Operating Procedures (SOP’s) Specialties- Operational management, communications, team building and collaborations, creativity, SQL, product & process design, innovation, flexibility & multi-tasking.