Devendra Kadam

Technical Support Analyst at Tquanta Inc

Based in Mumbai, India

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Seniority

Staff

Department

Information Technology

Location

Mumbai

Industry

IT Services and IT Consulting

Company size

234

Contact information

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Email

1 credit

d•••••••@tquanta.com

Phone

5 credits

+91 ••• •••• ••••

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Background

About Devendra Kadam

As a highly skilled and dedicated professional, I have gained extensive experience in coordinating with development teams, monitoring and managing daily release transactions, and providing application support and maintenance. With expertise in SQL queries, Excel, and JIRA, I have excelled in data analytics and report generation, ensuring accurate and reliable information for clients. In my previous roles, I have successfully prepared multi-currency transaction files for clients in WW and UK, reconciled parking and NEFT parking accounts, and processed stuck transactions due to technical issues. I have also been responsible for resetting branch admin passwords, providing access to branch users, and following up on pending and failed transactions. With my proficiency in SQL queries, I have extracted data and performed data cleaning, analyzing, and displaying to prepare performance dashboards and trend reports for clients. I have also identified process improvement opportunities and prepared monthly activities such as commission reports for Canada, WW & UK, cheque collection & rupee, GST reports, RBI reports, and MIS/performance reports. I am passionate about delivering high-quality results and continuously improving processes to achieve client satisfaction. With excellent communication and interpersonal skills, I have effectively collaborated with cross-functional teams and responded to inquiries from State Bank of India branches, exchange companies, and correspondent banks. I am now seeking new challenges and opportunities to apply my skills and knowledge to contribute to the success of an organization.

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