Verified recordIT Services and IT Consulting

Devendra Sarraf

Bmc Developer at Kyndryl

Based in India

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Seniority

Staff

Department

Other

Location

India

Industry

IT Services and IT Consulting

Company size

61K

Contact information

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d•••••••@kyndryl.com

Phone

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+91 ••• •••• ••••

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Background

About Devendra Sarraf

Experience in SRM Development, Customization, and Configuration and Post Production Support • BMC Remedy AR System Developer with knowledge in Developing, Enhancing BMC Remedy ARS based applications • Knowledge of Configuration of BMC Remedy Email Engine, Mid-Tier, ARDBC/AREA, & Web Services • Trained on ITSM 7.x Foundation data import through DMT tool, Incident Management, Problem Management, Change Management • Knowledge of SLM • Knowledge of RKM • Knowledge of UDM • Knowledge to configure Chat in ITSM 8.0 • Knowledge of DSO implementation • Skilled in installation of BMC Remedy ITSM • Skilled in configuration of BMC Remedy ITSM Service Desk • Knowledge of BMC Atrium CMDB • Skilled in customization of BMC Remedy ITSM application • Worked on Windows platforms • Experience in creating documentation • Good Team Player, Quick Learner, Creative and Highly Adaptive

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