Devendra Tiwari

Background

About Devendra Tiwari

As a highly skilled Technical Support Officer, I have successfully provided technical assistance to customers with IOT and internet connection issues while working at US tech company Concentrix. With 5 years of experience in the field, I have demonstrated expertise in installing, configuring, and monitoring complex systems and infrastructures. My current role as an IT Service Desk with Crane worldwide logistics involves working on tickets using the Service Now ticketing tool. I am an individual with a strong work ethic, outstanding troubleshooting skills, and goal-oriented approach. My technical skills include proficiency in Windows, developing training documentation, and configuring systems. In addition, I am a gifted leader and a dedicated team player, who is ready to take on various responsibilities. I am self-motivated, with a strong ability to quickly master new technology and drive process improvements. I am a strong team player with excellent communication and collaboration abilities.