Devi Banerjee

Background

About Devi Banerjee

Experienced professional delivering mission-critical, complex, high visibility, strategic and enterprise wide IT programs/services. An extensive background in the design, development, testing and deployment of Enterprise Infrastructure and Networking technologies. Committed to professionalism, highly organized, practice team-based management style, and exhibits excellent communication & Interpersonal skills • In depth knowledge of infrastructure project management methodologies (ITIL, ITSM) • Well verse with ITIL based change management, incident management, problem management, and CMDB and release management best practices. • Strong understanding of Project & Program Management: Agile, RUP, RAD, Waterfall methodologies of software development. • Skilled communicator equally adept at delivering complex technologies; leading teams to accomplish tasks and goals. • Proven ability to analyze the business needs and deliver on time and within budget, the technology and infrastructure needed to accomplish the objectives. • Ability to provide leadership, motivation and strategic direction to a multifaceted team • Excellent interpersonal, collaboration, and problem solving skills Core Competencies • Project and Program Management • Enterprise Release management • Problem/Incident/change Management • Strategic Planning • ITIL based Service level delivery Management • Leadership and People Management • Mentorship, Training and development • Vendor Management