Devin Trejos
Regional Network Admin at Leviat
Based in San Antonio, United States
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Seniority
Staff
Department
Information Technology
Location
San Antonio
Industry
Building Materials
Company size
638
Contact information
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d•••••••@leviat.com
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Background
About Devin Trejos
HELP DESK TECHNICIAN Troubleshooting Communication Customer Service Results driven and energetic professional looking for a position as a Help Desk Technician with a company utilizing: • 5+ years of work experience in diverse help desk roles • Highly skilled in responding to tickets generated by users in a timely manner • Demonstrated ability to diagnose and fix problems of operating systems • Track record of working with end users and providing desktop help support • Hands-on experience in responding, tracking, and following up to telephone, emails and end user requests for support IT SUPPORT SKILLS Windows XP, 7, 8, 8.1, 10 System Upgrades Incident Tracking Systems Productivity Software Bomgar/Verint/ Spark/ Cisco Ticket documentation Trouble shooting Team Lead /Management Network Connectivity New User Training MS Office
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