Devipriya Palanisamy
Business Analyst at Tp
Based in Hyderabad, India
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Seniority
Staff
Department
General Business & Management
Location
Hyderabad
Industry
Outsourcing and Offshoring Consulting
Company size
213K
Contact information
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d•••••••@teleperformance.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Devipriya Palanisamy
I am devipriya results-driven professional with a proven track record of transforming business needs into impactful, technology-enabled solutions. As a Certified Business Analyst, I specialize in analyzing complex business processes, gathering critical requirements, and developing actionable strategies that seamlessly align business objectives with innovative solutions. With 3+ years of experience in (Pre & Post Corporate Business Sales) I have successfully led strategic initiatives as a Corporate sales Manager. My expertise extends to: Driving end-to-end sales cycles, from lead generation to deal closure. Collaborating with cross-functional teams to deliver tailored solutions that exceed client expectations. Strengthening client relationships through exceptional service and value-driven results. My unique blend of analytical acumen and sales expertise enables me to bridge the gap between technical solutions and business goals, ensuring every initiative delivers measurable value. I thrive in dynamic environments that demand innovative problem-solving and strategic thinking, and I’m passionate about driving organizational success by empowering teams and optimizing processes. Key Skills: Requirement Gathering & Documentation: Proficient in identifying business needs, gathering and documenting requirements (BRD, FRD), and ensuring solutions meet business objectives. Agile & Scrum Methodologies: Certified in Agile practices with hands-on experience leading sprints, backlog grooming, and daily stand-ups to ensure efficient project delivery. Cross-Functional Collaboration: Skilled in liaising with various stakeholders— technical teams, management, and end users— to align project outcomes with business goals. Process Optimization: Expertise in mapping current workflows and suggesting improvements to reduce inefficiencies and improve operational productivity. Accomplishments: Played a pivotal role in a digital transformation project that improved customer experience. Certifications & Training: Certified Business Analysis Professional (ECBA) Training - International Institute of Business Analysis (IIBA) Guidelines under (BABOK). Certified Agile Professional Proficient in Business Analysis Tools: Jira, Balsamiq, Axsure,Excel, MS Visio.
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