Devon Jones

Background

About Devon Jones

I am an accomplished professional years of experience in understanding the digital customer journey and life cycle and how to create outstanding and meaningful customer connections. I have a passion for learning what drives customer behavior and being able to maximize consumer output online. I use these skills to design and integrate digital strategies that drive growth and maximize awareness. I have managed digital transformations from small business to enterprise level clients being responsible for driving a friction free customer experience. I have utilized the following proficiencies to make these visions a reality: • Automation/AI • Data Analysis • Project Management • Digital Strategic Consulting • Reporting • Contact Center Management • Relationship Development • Cross-Channel Collaboration On a personal note, I’m a huge college football fan (GO IRISH!), and love playing disc golf and soccer.