Devyansh Dua

Background

About Devyansh Dua

As an AVP CRM Hospitality at Headquarterspace, I leverage my extensive experience in the hospitality industry to drive guest satisfaction and operational excellence. With a Bachelor's degree in Hospitality Administration/Management from IHM Shimla and a certification in Food and Restaurant Management from Udemy, I have developed a strong foundation in hotel, motel, and restaurant management. In my current role, I oversee the CRM strategy for hospitality services, ensuring that our guests receive exceptional experiences and our operations run smoothly. Previously, I served as the Director of Guest Experience and Operations at Treebo Hospitality Ventures, where I led a team of professionals to deliver high-quality service and optimize operational efficiency. I also held the position of Regional Quality Controller North at Treebo Hotels, where I ensured compliance with quality standards across multiple locations. My skills in strategic planning, business profitability, and vendor management have been instrumental in achieving these goals. I am passionate about creating memorable experiences for our guests and fostering a culture of excellence within our organization.