Dewan Sharma

Background

About Dewan Sharma

Specializes in Customer Success, Technical/Application Support, Manual Testing, Client Interaction, Technical Trouble Shooting Via Calls, Chats, Emails, Tickets, Basic understanding of SQL queries, APIs (Postman), XML, JSON. I have experience of 7+ years in core product and software based troubleshooting. Currently, I am working as Customer Success Representative at Quark Software Inc from last 6 months (got promotion from Technical Support Engineer profile in same company). I worked as Technical Support Engineer-II in Quark Software Inc. for 2 years and 8 months. Prior to that, I worked in Marks Software Systems Pvt Ltd (Chandigarh) for 1 year (June, 2015 - May, 2016) as Technical Support Executive. In 2014, I started my career as Desktop Support Engineer working at Quark Software Inc. I belong from Mohali, Punjab and prefer the opportunity in Chandigarh (Tricity). However, I am very much open to re-locate to Dehli NCR as well if the opportunity is extremely promising and exciting to grow further.