Dhanushka Dharmasiri

Background

About Dhanushka Dharmasiri

Motivated and detail-oriented professional with over 18 years of experience in the financial services sector. Demonstrated expertise in relationship management, transaction processing, Credit administration & Analysis and banking branch operations. Proven track record of delivering award-winning client service and building strong, long-lasting customer relationships. Skilled in team building, fostering collaboration, and effectively engaging with multi-disciplinary teams. Key Professional Skills: • Relationship Building: Adept at cultivating and maintaining strong relationships with clients, stakeholders, and colleagues. • Digital Literacy: Proficient in leveraging digital tools and platforms to enhance customer experiences and drive operational efficiency. • Team Building: Experienced in building cohesive teams, promoting a positive work environment, and motivating team members to achieve shared goals. • Strong Organizational Skills: Well-versed in managing multiple priorities, ensuring smooth operations, and meeting deadlines. • MS Suite: Proficient in utilizing Microsoft Suite applications to streamline processes and enhance productivity. • Negotiation: Skilled in negotiating mutually beneficial agreements and resolving conflicts in a professional manner. • Problem-Solving Skills: Proactive in identifying and addressing challenges, utilizing analytical thinking and creative problem-solving techniques. • Communication Skills: Excellent verbal and written communication skills, adept at conveying complex information in a clear and concise manner. In addition to my professional pursuits, I am an environmentalist, passionate about protecting our planet and promoting sustainable practices. I continuously seek opportunities for self-development, effective teamwork, and leadership. I am also an avid fitness enthusiast, with a commitment to science-based fitness methods, nutrition protocols, and holistic living.