Dhara Sharma

Background

About Dhara Sharma

Experienced IT Professional with expertise in IT Service Management, Project Management, Product Management, Business Technology Solutions, Digital Solutions, Performance Management, Resource Management and Digital Transformation. Excellent strategic planning skills with proven success in implementing highly technical systems and spearheading enterprise level infrastructure projects which involved leading and collaborating cross-functional teams with diverse technology skills spread across the globe. Proven track record in agile application development to deliver business value. Results-oriented, business-driven, influential leader with great collaboration, decision-making, relationship-building, analytical and problem-solving skills. ITIL 4 Master with expert in ITSM processes and practices. Proficient in ServiceNow. Leadership Skills: Influential leader with excellent presentation skills, great collaboration, decision-making, relationship-building, analytical and problem-solving skills. Managed a team of 24 direct reports which consists of cross-functional roles, diverse technology skills and spread across the globe. Experienced presenter passionate to develop and deliver technical, career development and leadership skills related topics in webinars, in-person training, workshop and boot camps. Recognized with inspirational leader awards for being a presenter at Ascend NJ annual conferences. Awarded for being a facilitator for Empathetic Leadership workshop at KPMG Leadership Summit. Inclusion and Diversity champion. Successfully led fund raising and community giving campaigns.