Dhaval Pandya

Background

About Dhaval Pandya

More than 5 years of experience as a Operations Supervisor or in Operations Support in 3PL Logistics Company. Strong exposure of handling a team of 100 associates and during peak season approx 200 people. Provide training to the new associates to maintain and match the SLA (Service Level Agreement). Proficiency in Computer Skills like MS Office,MS outlook, strong Knowledge of PKMS,Power BI tool and ready to learn new programs. Enthusiastic, Flexible, Trustworthy, Responsible, Multitasking, Active team player and strong proven experience to work under pressure during peak time. Good experience of managing multiple crew operations as a operation supervisor. Always follow the health & safety as a first priority and regularly inform to the staff regarding safety hazard and also prepared the incident report for when it occurs. Set up a special Training Crew and monitoring Key performance Indicator for Employee by running Power Bi report. Excellent communication Skills both oral and written. Able to establish and maintain positive and professional relationships with staff, supervisors, clients, business associates, subcontractors. Strong problem solving and negotiation skills to identify and implement solutions. Pursue some quality and leadership certification through LinkedIn learning & Queens University.