Dheeraj Chand

Background

About Dheeraj Chand

Driven by a quirky and can-do attitude, I am a dedicated professional with a strong interest in various business sectors. I strive to achieve utmost satisfaction for end users while contributing to company success. Currently, as an Admin Support at ICM Japan, a leading car exporting company, I manage customer accounts, ensure accurate record-keeping, and provide assistance to sales agents. I excel in live chat support, keeping agents updated on new vehicles and prices, and tracking customer payments and reviews. Previously, as a Customer Support Officer at Ibex, I honed my skills in providing exceptional customer service through chat conversations, addressing queries and delivering effective solutions. Alongside my professional experience, I am pursuing a Bachelors's degree from Karachi University, with previous studies at Ali Intermediate College. I also possess expertise in Hotel Management from P.I.T.H.M, which enhances my adaptability and knowledge base. Additionally, as a Sales Executive Officer at Hello International Marketing Solution, I assisted clients in acquiring internet, cable, and phone services, engaging with US customers through social media and inbound calls. I am proficient in PowerPoint, Microsoft Word, and Excel, enabling me to create impactful presentations, manage documents, and analyze data. With strong communication, time management, and conflict resolution skills, I excel under pressure and make informed decisions. I am a self-motivated professional with leadership qualities, adaptable to diverse work environments. Feel free to connect with me on LinkedIn for collaborations, networking, or discussing business endeavors. I can be reached at 0347-1220763 and dheerajchand1122@gmail.com. Thank you for visiting my profile, and I look forward to connecting with professionals from diverse backgrounds to exchange ideas and foster mutually beneficial relationships.