Dheeraj Dharmapuri
Lead Specialist at Amazon
Based in Hyderabad, India
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Seniority
Manager
Department
Finance & Accounting
Location
Hyderabad
Industry
Software Development
Company size
767K
Contact information
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d•••••••@amazon.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Dheeraj Dharmapuri
Handling a team of 10 or more associates. · Planning and creating a schedule for associates to work on different process· Sharing daily, weekly and monthly performance reports to associates.· Tracking associates performance, providing appropriate feedback and motivating them to perform their best when necessary.· Working on identifying the problem statement and also brain storming on how to improve process· Systematically escalate problems or variance in the information to the relevant owners, teams and managers according to the defined processes and standard· Understand performance metrics and process requirements to drive business results in live environment· Analyze and detect exceptions· Meeting predetermined and assigned productivity targets and quality standards within expected deadlines· Contributing to process changes to minimize handling time, increase work efficiency and improve the software tool that he/she shall will be using. Proficient in Advance Excel, Basics in VBA, Macros, SQL, MS Acess
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