Diae Baouab
Service Delivery Manager at Gardaworld
Based in Montreal, Canada
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Seniority
Manager
Department
Operations
Location
Montreal
Industry
Security and Investigations
Company size
24K
Contact information
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d•••••••@garda.com
Phone
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Background
About Diae Baouab
With over 20 years of experience in the aviation industry, I am a seasoned Senior Customer Service Specialist renowned for delivering outstanding customer experiences and fostering strong, high-performing teams. My leadership style is results-driven, consistently guiding teams to exceed objectives in dynamic and high-pressure environments. Having worked across all facets of aviation—from security protocols to frontline customer service—I bring a comprehensive understanding of both operational complexities and customer expectations. This broad expertise allows me to streamline processes, enhance service delivery, and drive continuous improvement, consistently exceeding both customer satisfaction and business performance goals
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